Privacy Policy
Last updated: April 9, 2025 · In accordance with Regulation (EU) 2016/679
Article 01
Data Controller
The data controller responsible for personal data collected through this website is:
FLUXBY TRANSPORT
SAS – 101 361 947 R.C.S. Marseille
Les Tricolores, 55 Rue Grignan, 13006 Marseille 6e Arrondissement, France
contact@fluxbytransport.fr · +33 (0)7 62 33 62 63
Article 02
Data Collected & Purposes
We only collect data that is strictly necessary for the purposes described below:
| Category of Data | Purpose | Required? |
|---|---|---|
| Contact Form First name, last name, email address, message | Responding to your information requests | Required to process your request |
| User Accounts Username, hashed password, email | Managing your personal space and authentication | Required to access member features |
| Browsing Data Anonymised IP address, pages visited, visit duration | Audience measurement and site improvement | Optional – subject to your consent |
No sensitive data (health, political opinions, biometric data, etc.) is collected.
Article 03
Legal Basis for Processing
In accordance with Article 6 of the GDPR, each processing activity relies on one of the following legal bases:
Consent (Art. 6.1.a) — For analytical cookies and the creation of a user account. You may withdraw your consent at any time.
Legitimate Interest (Art. 6.1.f) — For processing messages received via the contact form in order to provide you with a response.
Performance of a Contract (Art. 6.1.b) — For managing your account when you are a registered user.
Article 04
Retention Period
| Data | Retention Period |
|---|---|
| Contact form messages | 3 years from the last interaction |
| User account data | Lifetime of the account + 3 years after deletion |
| Browsing data / analytics cookies | Maximum 13 months (CNIL recommendation) |
| Security logs | 12 months |
Once these periods expire, data is permanently deleted or irreversibly anonymised.
Article 06
Data Recipients
Your data is processed by our internal teams and, in some cases, by technical sub-processors selected for their GDPR compliance:
Website Host — IONOS SARL, 7 place de la Gare, 57201 Sarreguemines Cedex, France — servers located within the European Union.
We never sell, rent, or transfer your data to third parties for commercial purposes.
Article 07
Your Rights
In accordance with Articles 15 to 22 of the GDPR, you have the following rights:
Right of Access
Obtain a copy of the data we hold about you.
Right to Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data ("right to be forgotten").
Right to Restriction
Suspend the use of your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest.
Withdrawal of Consent
Withdraw your consent at any time, without retroactive effect.
To exercise these rights, send a request by email to contact@fluxbytransport.fr along with a copy of your identity document. We will respond within one month (extendable to three months for complex requests).
Article 08
Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:
Encryption — The site is only accessible via HTTPS (TLS 1.2 minimum). Passwords are stored in hashed form (bcrypt or equivalent).
Restricted Access — Only authorised personnel have access to data, based on the principle of least privilege.
Backups — Regular backups are performed and stored securely.
In the event of a data breach likely to result in a risk to your rights, we commit to notifying the CNIL within 72 hours and, where necessary, informing you directly.
Article 09
Contact & Complaints
For any questions regarding this policy or to exercise your rights, please contact us:
FLUXBY TRANSPORT
contact@fluxbytransport.fr
Les Tricolores, 55 Rue Grignan, 13006 Marseille 6e Arrondissement, France
+33 (0)7 62 33 62 63
If you believe your rights have not been respected after contacting us, you may lodge a complaint with the French data protection authority, the CNIL:
CNIL
3 place de Fontenoy, TSA 80715 – 75334 Paris Cedex 07, France
www.cnil.fr/en
We reserve the right to update this policy at any time. The version in force is the one published on this page, with the update date shown in the header.
© 2026 FLUXBY TRANSPORT · Privacy Policy – GDPR (EU) 2016/679